1. General Company Information Back to FAQs
 

Q:  How long has your company been in this industry?
A:  Started in 1986, our company has been in business for 20 years.

Q:  How do I know your company is reliable?
A:  A list of current references will be provided upon request.

Q:  Who do you sell to?
A:  We sell to government agencies, schools, private-sector, organizations, clubs, etc.  We sell to you!

Q:  Can I see samples of your products and a company brochure?
A:  Yes.  Please call or email us and we’d be more than happy to send you this information.

Q:  I’ve received other quotes that are much higher than yours, what am I missing?
A:   J. Brandt Recognition is the manufacturer and therefore you do not have to buy through a “middle man” who will raise their prices to make a commission.

Q:  Do I have to pay sales tax on my order?
A:  All Texas residents pay a sales tax of 8.25% unless you are tax-exempt.

Q:  Do you repair personal jewelry?

A:  No. We are a manufacturer and not a retail establishment and therefore do not repair personal jewelry items.  We are more than happy to refer you to a retail jeweler in your area.